Stop casino ads, emails and texts after self-exclusion (Michigan)
You took the hard step and self-excluded, but promotions keep showing up. Here is what Michigan law and the Michigan Gaming Control Board (MGCB) actually say about marketing, where the rules are silent, and the steps you can take today.
If marketing is pulling you back toward gambling right now, call 1-800-GAMBLER (24/7, free and confidential), or chat at 1800gamblerchat.org.
Can Detroit casinos send me ads or promotions if I’m on Michigan’s Disassociated Persons List (DPL)?
Not gaming promotions. Michigan law, reprinted in MGCB’s DPL application packet, says a casino licenseeshall not extend credit, offer check cashing privileges, offer coupons to, market its services to, send advertisements to, or otherwise solicit the patronage in the casino of people whose names are on the DPL.
- The exception: a casino licensee may market or advertise its non-gaming amenities, such as hotels, restaurants and event centers, other than by direct mail.
- Who it covers: the DPL is MGCB’s self-exclusion program for the three Detroit commercial casinos. See what the DPL means in practice.
- If it keeps happening: the same law says a casino licensee that violates it is subject to disciplinary action by the board. Contact MGCB’s Responsible Gaming Section at 888-223-3044 (Monday–Friday, 8 a.m.–5 p.m. ET) and keep copies of what you received.
Source: MCL 432.225, subsections (9) and (11) (Michigan Legislature), also reprinted in MGCB’s Disassociated Persons List application packet(MGCB-AD-1050, Rev. 04/25). Retrieved September 26, 2026.
Does Michigan’s online Responsible Gaming Database (RGD) stop casino marketing emails and texts?
The official sources don’t say so directly. MGCB’sresponsible gaming FAQ and theRGD application describe the RGD as prohibiting you from establishing or using an online wagering or online sports betting account. Neither spells out a rule about marketing emails or texts, and we did not find one in the RGD sections of the law.
- What the rules do say: Michigan’s internet gaming rules let an operator share the names on its ownself-exclusion list with a licensed or registered third party solely so those names can be removed from targeted mailings or other advertising (R 432.674). That shows suppression lists exist, not that every message will stop.
- So don’t rely on enrollment alone. Opt out with each brand directly (steps below) and ask for written confirmation.
- Questions about your RGD enrollment: MGCB Responsible Gaming Section, 888-223-3044.
Sources: MGCB responsible gaming FAQ (RGD section); MGCB RGD application (MGCB-AD-2067);MCL 432.312; Michigan Administrative Code, Internet Gaming Rules R 432.601–R 432.676 (R 432.674). Retrieved September 26, 2026.
How do I stop casino marketing emails?
- Unsubscribe from senders you recognize. The FTC’s CAN-SPAM guidance says commercial emails must clearly explain how to opt out, senders must honor an opt-out request within 10 business days, and they can’t charge a fee or make you do more than reply or visit a single web page.
- Don’t click links in emails you don’t recognize. Mark them as spam instead; unfamiliar “casino” emails can be scams or unlicensed sites.
- Write to each brand’s support (from the email on your account) asking to be removed from all marketing: email, text, phone and mail. Ask them to confirm in writing.
- Add a filter in your email app that sends messages from those senders straight to trash or a folder you don’t check.
Source: FTC, CAN-SPAM Act: A Compliance Guide for Business, retrieved September 26, 2026.
How do I stop casino marketing texts?
- Reply STOP. Under FCC rules, replying “stop,” “quit,” “end,” “revoke,” “opt out,” “cancel,” or “unsubscribe” to a text is a reasonable way to revoke consent for texts covered by those rules. The request must be honored within a reasonable time not to exceed 10 business days.
- Any reasonable way works. The FCC says you may opt out of any robocall or robotext at any time and in any reasonable manner, even if you previously gave consent.
- Report spam texts. The FCC says most mobile carriers let you report spam by forwarding the message to 7726 (SPAM); check with your provider.
Sources: 47 CFR 64.1200(a)(10) (eCFR); FCC, Stop Unwanted Robocalls and Texts. Retrieved September 26, 2026.
How can I block gambling sites, apps and ads on my devices?
- Gamban, free through MGCB. MGCB partners with Gamban to offer Michigan residents free licenses for its gambling-blocking software, with options from one to five years at no cost. MGCB says it blocks online casinos and sports betting, poker and bingo, slots and gaming apps, social casinos and crypto gambling, on iOS, Android, Windows and macOS. Start from MGCB’s Gamban page.
- Limit gambling ads on Google. Google’s My Ad Center lets you limit ads about gambling on Google Search, YouTube and Discover while you’re signed in to your Google Account (Customize Ads › Sensitive). Google says you may still see some related ads, for example when you’re not signed in.
- In-app tools, if you can still log in. Michigan law requires licensed online operators to offer temporary and permanent self-exclusion plus deposit, wager and time limits. Where they appear, and whether marketing settings sit next to them, varies by brand; if you can’t log in, ask support in writing.
Sources: MGCB Gamban; Google My Ad Center Help: limit ads about sensitive topics;MCL 432.312(4). Retrieved September 26, 2026.
Why might I still see gambling ads after self-exclusion?
The rules above focus on direct marketing to you. Michigan’s internet gaming rules define a “targeted mailing” as an advertisement or offer directed to an individual based on specific criteria, and say it does not include mass communications sent to an entire area, zip code or list, or pop-up ads that appear based on your device’s IP address (R 432.611). General ads on TV, streams, websites and billboards can still reach you, which is why blocking tools and ad settings help.
Source: Michigan Administrative Code, Internet Gaming Rules, R 432.611 (“targeted mailing”). Retrieved September 26, 2026.
Related guides
- One statewide online self-exclusion (RGD)
- Operator self-exclusion vs Michigan statewide exclusion
- Helping a family member who wants to stop
- Responsible gambling hub
21+. Self-exclusion is a strong step, and a promo email doesn’t undo it. If you feel the pull to gamble, call1-800-GAMBLER (24/7, free and confidential). Educational only, not legal or clinical advice. We are not a gambling operator.